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Privacy Policy

Last updated: April 2026

SignalRoster ("signalroster.com") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Personal Information

When you create an account or use SignalRoster, we collect information you provide directly, including:

  • Name, email address, and phone number
  • Profile information including resume, work history, and skills
  • Job preferences, salary expectations, and location
  • Account credentials and authentication information
  • Payment information for subscription services (processed securely by Stripe)

Usage Data

We automatically collect information about your interactions with SignalRoster:

  • Pages visited, time spent on the platform, and features used
  • Job applications, matches viewed, and communication history
  • Search queries and profile views
  • Error reports and debugging information

Device Information

When you access SignalRoster, we collect:

  • IP address and browser type
  • Operating system and device type
  • Mobile device identifiers (if applicable)
  • General location data based on IP address

Cookies and Tracking

We use cookies, web beacons, and similar tracking technologies to remember your preferences, improve your experience, and analyze how you use SignalRoster. You can manage your cookie preferences at any time via the cookie banner (accessible from any page). See Section 6 for a full list of the analytics and advertising services we use and how to opt out.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: Creating and maintaining your account, processing job applications, and matching you with opportunities
  • AI-Powered Features: Using artificial intelligence to improve job recommendations and skill matching while protecting your data privacy
  • Communication: Sending you platform notifications, updates about job matches, and responding to inquiries
  • Analytics: Understanding user behavior to improve our platform, troubleshoot issues, and develop new features
  • Security: Detecting and preventing fraud, enforcing our terms, and protecting against malicious activity
  • Compliance: Fulfilling legal obligations and responding to lawful requests

3. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

Service Providers

We share information with third-party service providers who assist us with payment processing (Stripe), email delivery, data storage, analytics, and customer support. These providers are contractually obligated to use your information only to provide services to us.

Job Matching and Recruitment

When you apply for jobs or match with opportunities on our platform, we share relevant profile information with employers and recruiters to facilitate the hiring process. You control what information is visible in your profile.

Aggregated and De-identified Data

We may use and share aggregated or anonymized data that cannot reasonably be used to identify you for research, marketing, and analytics purposes.

Legal Requirements

We may disclose information when required by law, court order, or government request, or when necessary to protect the rights, safety, and property of SignalRoster, our users, and the public.

Business Transactions

If SignalRoster is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data is encrypted in transit using SSL/TLS protocols and encrypted at rest
  • Access Controls: We limit access to personal information to employees, contractors, and service providers who need it to perform their duties
  • Authentication: We use secure authentication methods to protect your account, including password hashing and optional multi-factor authentication
  • Regular Audits: We conduct regular security assessments and penetration testing to identify and address vulnerabilities

Despite our efforts, no system is completely secure. Please protect your account credentials and notify us immediately of any unauthorized access.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access

You have the right to request access to the personal information we hold about you.

Correction

You can update, correct, or modify your profile information at any time through your account settings.

Deletion

You have the right to request deletion of your account and associated personal data. Some information may be retained for legal or operational reasons.

Data Portability

You can request a copy of your personal information in a commonly used, machine-readable format.

Opt-Out

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or adjusting your notification preferences.

To exercise any of these rights, please contact us at support@signalroster.com with details about your request.

6. Cookies, Analytics, and Advertising

We use cookies and similar technologies across four categories. You can change your choices at any time via the cookie banner on any page.

Essential

Required for the platform to function: authentication, session management, security (CSRF protection, rate limiting), and your cookie-consent decision itself. These cannot be disabled.

Analytics

Help us understand which pages and features work. Denied by default — only loaded if you accept.

  • Google Analytics 4 — aggregate page views, session duration, funnel conversion. Uses Google Consent Mode v2, so analytics are measured without identifying cookies when you decline.
  • First-party activity log — we record anonymized session events (path visited, referrer, UTM parameters) in our own database to measure product usage. Tied to your account only if you are signed in.

Marketing / Advertising

Let us measure whether our ads work. Denied by default — only loaded if you accept.

  • Meta (Facebook) Pixel — browser-side tag that tells Meta you visited SignalRoster and whether you completed a signup, so we can attribute ad spend. Sets _fbp and, if you arrived from a Meta ad, _fbc.
  • Meta Conversions API (server-side) — after you sign up, we also send a hashed copy of the conversion event directly from our server to Meta. This is the same information as the Pixel, sent a different way, to help Meta match your conversion to the ad you saw. Your email, first name, last name, IP, user agent, and _fbp/_fbc cookies are SHA-256 hashed before they leave our server; Meta only ever receives the hash, not the original value. A shared event ID prevents double-counting with the browser Pixel.
  • Google Ads — conversion tracking tag. Like Meta, records that a signup happened so we can measure ad performance.

If you reject this category, we still count you in our own analytics, but we do not send any event to Meta or Google Ads.

Error and performance monitoring

When the app crashes, an anonymized error report (stack trace, URL, browser type) is captured to our self-hosted monitoring instance so we can diagnose the bug. We do not log the content of your forms or your personal information in error reports. This is considered essential for site reliability.

How to opt out: Use the cookie banner (bottom of any page) to reject analytics or marketing at any time. You can also use browser-level controls, Meta's ad preferences, or Google's ad settings.

7. Third-Party Services

SignalRoster uses the following third-party services. Each is used only for the purpose listed; we do not sell your data to any of them.

Stripe (payments)

Payment processing. Card data is entered on Stripe-controlled fields and never touches our servers. We receive only a customer ID and payment status.

Google (analytics & advertising)

Google Analytics 4 (usage analytics) and Google Ads (conversion tracking). Subject to your cookie-banner choice. See Section 6.

Meta / Facebook (advertising)

Meta Pixel (browser) and Meta Conversions API (server). Used to attribute ad spend to signups. Personal data sent via the Conversions API is SHA-256 hashed before leaving our server. Subject to your cookie-banner choice. See Section 6.

OpenAI (AI features)

When you use an AI-powered feature (resume writer, interview practice, skill matching, etc.), the specific prompt and any content you submit are sent to OpenAI's API to generate the response. Under OpenAI's API terms, this data is not used to train their models. We do not send your full profile — only the content needed for the feature you invoked.

Geolocation lookup

Your IP address is looked up against a geolocation service (currently ip-api.com) to derive approximate country/city. Only the IP is sent; we do not share any other information.

Email delivery (SMTP)

Transactional email (verification, password reset, job alerts) is sent via a standard SMTP provider. The email recipient, subject, and body are handled by that provider for delivery.

Self-hosted error monitoring

Crash reports go to our own infrastructure (GlitchTip, Sentry-compatible). No third party receives these reports.

Job Board APIs

We may integrate with third-party job boards to help match you with opportunities. Information shared with these services is limited to what's necessary for the integration to function.

External Links

SignalRoster may contain links to third-party websites. We're not responsible for their privacy practices. We encourage you to review their privacy policies before sharing information.

7a. Data Retention

We retain data only as long as we need it for the purpose we collected it. Specifically:

  • Account data — retained while your account is active, and for up to 30 days after account deletion to allow recovery (then purged).
  • Activity logs (page views, clicks, UTM parameters, IP, device) — retained for up to 180 days, then deleted.
  • Ad attribution events sent to Meta / Google — we do not store your event history on their platforms; their retention is governed by their own policies.
  • Billing records — retained as required by tax and accounting law (generally 7 years).
  • Error reports — retained for 90 days, then purged.

7b. Legal Basis for Processing (EU / UK Users)

Under the GDPR and UK GDPR, we process your personal data on the following bases:

  • Contract — to provide the services you signed up for (account, job matching, subscriptions).
  • Consent — for analytics and advertising cookies, exercised via the cookie banner. You may withdraw consent at any time.
  • Legitimate interest — for fraud prevention, security, and essential product analytics. You can object by contacting us.
  • Legal obligation — for tax, accounting, and lawful requests.

8. Children's Privacy

SignalRoster is not intended for anyone under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will delete such information immediately and terminate the child's account. If you believe a child under 16 has created an account with us, please contact us at support@signalroster.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the new Privacy Policy on this page and updating the Last updated date. Your continued use of SignalRoster following the posting of revised Privacy Policy means you accept and agree to the changes.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: support@signalroster.com

Website: signalroster.com

We will respond to your inquiry within 30 days of receipt.

By using SignalRoster, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.

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